Contact Us
How to Reach the Team
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or need to discuss something about the site's content, this is the right place to start. The team behind 420rally.org is an independent editorial operation — we research and compare online casinos available to US players, with a particular focus on free spins offers and welcome bonuses. We are not a casino operator, and we do not handle any gambling accounts or payments directly.
For general enquiries, feedback or corrections, email us at [email protected]. We aim to respond to all messages within two business days.
What We Can and Cannot Help With
Because we are an independent comparison and review site, there are limits to what the team can assist with. The table below should help you direct your query to the right place:
| Your question is about… | Where to go |
|---|---|
| Our casino reviews, ratings or editorial content | Email us at [email protected] |
| A bonus, free spins offer or its terms | Contact the casino directly — terms change frequently |
| A deposit, withdrawal or account issue | Contact the casino's own customer support team |
| Reporting a problem with gambling | See our responsible gambling guidance for support resources |
| Partnership, advertising or affiliate enquiries | Email us at [email protected] with the subject line "Partnership" |
| Legal or terms-related questions about this site | Read our Terms and Conditions first, then email us if you need to |
A Note on Casino Offers and Accuracy
We review and verify the casinos and free spins offers listed on this site as thoroughly as possible. That said, bonus terms — including wagering requirements, expiry dates, eligible games and maximum withdrawal limits — can change at short notice. We always recommend reading the full terms directly on the casino's site before claiming any offer. If you believe information on a page is out of date, please let us know and we will investigate promptly.
Our editorial positions reflect independent research. Commercial relationships with operators do not determine rankings or ratings — you can read more about how we operate on our About Us page.
Responsible Gambling — Getting Help Fast
If gambling is causing you or someone you know distress, please do not wait to reach out to a dedicated support service. The following organisations offer free, confidential help to US residents:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling (NCPG): ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- State-level self-exclusion programmes: available through your state's gaming control board
Our responsible gambling page has further detail on setting deposit limits, taking breaks and accessing self-exclusion tools. These resources are available to you regardless of which casino you use.
Eligibility Reminder
The casinos reviewed on this site are intended for adults aged 21 or over in most US states, though the minimum legal age for certain types of gambling may vary by jurisdiction. Online casino gambling is only legally available in states where it has been specifically authorised. You are responsible for confirming that online casino play is lawful in your state before registering with any operator. Players are also typically required to be physically present within a licensed state at the time of play, regardless of where they reside.
Our Postal Address
At this time, we handle all correspondence by email. The fastest way to reach us remains [email protected]. We do not have a public walk-in address.
Response Times
We read every message we receive. For editorial questions and correction requests, we aim to respond within two working days. Partnership enquiries may take a little longer depending on volume. We do not provide real-time live chat or phone support — for urgent gambling-related help, the helpline numbers listed above are your best route.